• Wigs & Hairpieces Policy

    Thank you for your purchase with @ wigsearth.com solely own by Kals Beauty limited.. your secure online shop. It is our pleasure to bring fine hair products at great prices to our customers all around the world.

    Kals Beauty ltd is also a service provider registered with Health Pac Payee. *We can help you to claim back the cost of your purchase through direct payment from the Ministry of Health depending on your eligibility to claim.

    *We provide wigs and hair pieces to patients suffering from hair loss due to cancer, chemotherapy, alopecia, trichotillamanis and other medical conditions due to hair loss short or long term use.

    For healthpac orders for wigs or hairpieces *Register and Place your order and write in the comment box "Healthpac claim" and we will email you the form you will need to sign and send back to us, we will forward it to ministry of health for claim if you are eligible. Payment method for this is "BANK TRANSFER"  please choose it at the checkout.

    Return/Exchange Policy

    Please contact us before returning any product. Faulty goods will be dealt with under the laws of the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

    *Exchnage not permitted on discount or clearance wigs/hair pieces.

    *We will gladly accept returns of any unopened, unused or damaged product within 7days of the purchase date with sales receipt. 

    *We caution customers to be certain as to what you are ordering, as we allow exchange only within 7 days of receipt of goods. No cash refund or money refund 

    *No refund for shipping and handling cost and any product purchased. 
     
    *For health reasons, we do not accept returns for hair pieces and wigs, that is used or damaged. 
     
    *We do not  take any responsibility or exchange of any broken item after item is delivered to customers or picked up by customers.
     
    *Our Products Price are not fixed prices, this could change at anytime without notifying customers.
     
     * Exchange are only permitted when it is determined that the item was received defective, not happy with colour, or damaged condition.
     
     * Please Note: Unauthorized and ineligible exchange will incur a 50% unauthorized product return fee. Please read the policy below in its entirety before sending any hair pieces or wigs back to us.
    ^ For  all exchange restocking fee of 15% of purchase amount will be charged. In addition,  standard shipping charges for the exchange piece to be mailed out to customers will be charged.
    ^ Exchanges must be of equal or greater value.
    ^ All exchanges must be authorized by a Bolarc limited- wigesearth.com representative, within 7 working days of receiving your order.
    ^ Freight/shipping cost are to be paid by customers. 
     
     
    Product Availability
     
    Product listed as in stock: Processing/shipping time is within 1-3 working days.
     
    Product listed as Out of Stock: We can re-order must of our products, we request a 50% deposit to be made prior to ordering from manufacturer. If we unable to re- order the particular item you have requested and paid for at  a time of order, we will fully refund your money back.
     


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